At Falcon Flowers, your privacy and trust are extremely important to us.
This Privacy Policy explains how we collect, use, and protect your personal information when you visit our website or make a purchase from us.
By using our website, you agree to the terms described in this Privacy Policy.
If you do not agree, please do not use our services.
When you use Falcon Flowers, we may collect the following types of information:
Information you provide directly, such as:
Full Name
Email Address
Phone Number
Delivery Address
Billing Address
Payment Details (processed securely through our payment gateway)
Automatically collected data such as:
Browser type and version
Device information
IP address
Pages visited, time spent, and referring URLs
We collect this information to improve our website’s performance and user experience.
We use the collected data to:
Process and deliver your orders
Send order confirmations, updates, and receipts
Respond to your questions or support requests
Improve our website and product offerings
Send occasional promotions or offers (only if you have opted in)
We do not sell or rent your personal data to any third party.
Our website uses cookies — small data files stored on your device — to enhance your browsing experience.
Cookies help us:
Remember your preferences and cart items
Analyze site traffic and performance
Provide personalized recommendations
You can disable cookies in your browser settings, but some parts of the site may not function properly if you do.
We take your privacy seriously and use modern security measures to protect your information.
This includes:
SSL (Secure Socket Layer) encryption for data transmission
Secure payment gateways for financial transactions
Restricted access to personal data within our organization
However, please note that no online data transmission can be 100% secure.
We do our best to protect your information, but we cannot guarantee absolute security.
We may share limited information with trusted third parties only when necessary to:
Process payments (e.g., SSLCommerz, AmarPay, or similar gateways)
Deliver your flowers and gifts
Send transactional emails or SMS notifications
All third parties we work with are required to keep your information secure and use it only for the purpose of fulfilling your order.
We keep your personal information for as long as necessary to:
Complete your transactions
Comply with legal obligations
Resolve disputes and enforce our agreements
Once the data is no longer needed, we securely delete or anonymize it.
You have the right to:
Access your personal data we hold
Request corrections or updates
Ask for deletion of your information (subject to legal obligations)
Withdraw consent for marketing communications
To exercise any of these rights, please contact us at privacy@falconflowers.com.
By providing your contact information, you agree to receive transactional updates about your orders.
You may also receive promotional offers, but you can unsubscribe at any time using the link provided in the message.
Our website may contain links to other sites.
Please note that we are not responsible for the privacy practices or content of those external websites.
We encourage you to read their privacy policies before sharing any personal data.
Falcon Flowers reserves the right to update this Privacy Policy at any time.
Any changes will be posted on this page with the updated date at the top.
Your continued use of our website means you accept those changes.
If you have any questions, concerns, or complaints about this Privacy Policy or how we handle your data, please contact us:
Falcon Flowers
Email: privacy@falconflowers.com
Phone: +8801XXXXXXXXX
Address: Dhaka, Bangladesh